Company Information
Navitronic ApS
Rugmarken 17
3520, Farum
Denmark
CVR No.: DK42647632
Email: info@navitronicstyling.dk
What information does Navitronicstyling collect?
When you shop online at Navitronicstyling.dk, or when you sign up for our newsletter, we collect and store your personal information. We store the personal information you have provided in connection with a purchase or newsletter signup. We store at least your email address, and you will need to enter additional information such as your address, your phone number, and your favorite store.
What does Navitronicstyling use your information for?
We store this information to be able to process your order as quickly as possible, but also so that you do not have to enter your information again if you are a returning customer. When you sign up for our newsletter, you automatically become a member of the Navitronicstyling customer club. Membership is free and non-binding. By becoming a member, you also agree to the terms. You can cancel your membership at any time.
Does Navitronicstyling share information with others?
The information you share with Navitronicstyling is confidential. We do not rent or sell your name, email, address, or any information about you to others. Except for data that must be disclosed by law.
What happens when I sign up for the newsletter?
When you sign up for the newsletter, you will automatically be signed up for our newsletter, which you will receive by email. If you do not wish to receive the newsletter, you can unsubscribe at any time via the link in the newsletters or on your personal account. If you sign up for the newsletter, you will automatically be enrolled free of charge in our customer club, and you will receive a personal account. If you wish to delete your account, you must contact customer service, who are ready to help you.
Communication Terms
When signing up for SMS marketing, you will automatically be signed up for our communication newsletter and agree to receive news and offers via SMS.
Read more here:
https://terms.pscr.pt/legal/shop/navitronicstyling/terms_of_service
https://terms.pscr.pt/legal/shop/navitronicstyling/privacy_policy
Payment
Payment will only be charged to your account when the physical item is shipped.
All prices on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)
Navitronic ApS uses a secure payment server that encrypts all information using the SSL protocol, which means your data is secure and cannot be read by unauthorized third parties.
Refund
Returned items have a processing time of up to 10 business days, from the time we receive the return package at our warehouse until you receive an email regarding the refund.
Return Terms
We will not accept your return if:
- The items do not appear to be new
- The 14-day return period has expired
- The items are not packaged securely
- The items are incomplete
Complaints
When you shop with us as a consumer, the rules of the Danish Sale of Goods Act apply to purchases.
This means that you have a right of complaint for 24 months.
If your complaint is justified, it means that you can either have the item repaired, replaced, receive a refund, or a price reduction, depending on the specific situation.
You must file a complaint within a "reasonable time" after discovering the defect. If you file a complaint within two months after the defect is discovered, the complaint will always be considered timely.
If the complaint is justified, we will refund your (reasonable) shipping costs. The item must always be sent back in secure packaging. Also, remember to obtain proof of shipment so that we can refund your shipping costs.
When filing a complaint, please contact us and describe the problem with the product in detail.
Delivery
All orders are shipped within 6 to 48 hours after you have placed the order. The delivery time for the order depends on the stock status of the items. When the item is in stock, delivery will typically take 2-4 business days. However, if the item is at a remote warehouse, it may take 3-20 business days. All orders are sent with a tracking number, so you can track it all the way! Packages may be subject to delays beyond our control, such as postal delays.
Contact: info@navitronicstyling.dk
Read more here:
https://www.navitronicstyling.dk/pages/refusionspolitik
Right to Complain
If you as a consumer wish to complain about your purchase, you must contact us at info@navitronicstyling.dk If we are unable to find a solution, you can send a complaint to:
Carl Jacobsens Vej 35, 2500 Valby. You can complain to the Center for Complaint Resolution via www.forbrug.dk.
If you reside in an EU country other than Denmark, you can complain to the European Commission's online complaint portal here – http://ec.europa.eu/odr
We accept payment with Anyday.
The amount will only be charged to your card when the item is shipped.
When you choose to pay with Anyday, the first payment will be charged when the item is shipped. Then, you will pay your monthly installment on the last business day of the following month, and for three months thereafter.
No fees or interest will be charged on your purchase as long as you pay on time. If you return your purchase, the agreement with Anyday will automatically terminate.