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FAQ / Frequently Asked Questions

Do you have a physical store or workshop?
We do not have a physical store where our products are on display. However, we operate a workshop that specializes in the installation of various products, such as automatic tailgate springs, multimedia systems, car stereos, headlights, rearview cameras, and much more.

Can you install my product?
At Navitronic, we offer installation of the following products:

  • Automatic tailgate springs
  • Car stereos
  • Multimedia systems
  • Rearview cameras
  • Ambient kits
  • Headlights / Taillights

If your product is not listed, you are more than welcome to contact us by email or phone. We offer installation of a wide range of products.

How much does it cost to install my product?
Unfortunately, we cannot provide a fixed price for installation, as the price is affected by several factors, including the car's make, model, year, any previous installations, and already installed equipment. To receive an accurate quote, please contact us by email or phone.

Can I install an ambient kit myself?
It depends on your technical skills. If you want a professional result, we recommend leaving the installation to a technician or workshop.

What should I do if I receive a defective product?
Contact our customer service immediately, and we will help you arrange the return and replacement of the defective product.

Can I cancel or change my order after placing it?
We strive to process orders as quickly as possible, but if you need to cancel or change your order, please contact our customer service as soon as possible, and we will do our best to accommodate your request.

How can I track my order?
Once your order has been shipped, you will receive an email with a tracking number/SMS, so you can follow your package's journey. You can also log in to your account to track your order status.

How do I contact customer service?
You can contact our customer service by phone and email. Our contact details are usually found on the website under "Contact us".

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